Program

Wednesday, April 18, 2012

8:30
Registration & Welcome Coffee
9:00

Chairman Opening Remarks

John Tanner, Global Technology Editor, Telecom Asia 
9:15

Keynote Presentation
Innovation in the Telco Industry – customer-centricity key to survival

9:45

Executive Interview

Where are we heading - the telco business model of the future

 

Joseph O’Konek, CEO, HKCSL

Tony Poulos, Anchor – The Telecom Channel, Telecom Asia

10:15
Networking Break
10:45
Partner Presentation 
11:15

Analyst Presentation

Partnering and outsourcing: strategic considerations, benefits and risks

11:45

Partner Presentation

12:15

CEO Panel discussion:

Smart pipe, dumb pipe, wholesale – the key is to make it pay

Joseph Waring, Group Editor, Telecom Asia

 

Idris Vasi, CEO, DST Group

Gopi Kurup, CEO, Telekom Malaysia R&D

Joseph O’Konek, CEO, HKCSL 

13:00
Networking lunch 
14:15

Business Strategies

Understanding how the switch from voice to rich data changes business strategy

Ahamd Azhar Yahya, Chief Strategy Officer, Telekom Malaysia

14:45

Pricing Strategies

Pricing plans and fair usage policies – the end of the flat rate

Daniel Horan, CMO, PT AXIS Telekom Indonesia

15.15

Partner Presentation – reserved for Microsoft

15:45
Networking Break
16:15

Future Business Models

Hidden ARPU: Tapping home networking to boost loyalty and revenue

Gurdeep Singh, COO, Aircel

16:45

Customer Centricity

Ensuring customer centricity and customer intelligence lead to customer value

Hence Steve, Group VP Customer Relations, Bakrie Telecom

17:15

Panel discussion

Retail concepts for telcos – from flagship stores to customer self service

 

Ernest L. Cu, President & CEO, Globe Telecom

Sunzay Passari, Executive Vice President – Telecom & VAS , Essar Telecom

Daniel Horan, CMO, PT AXIS Telekom Indonesia

Dr. Yutaka Yasuda, Chairman, KDDI R&D Labs

 

John Tanner, Global Technology Editor, Telecom Asia

18:00
Cocktail reception
19:30
15th annual Telecom Asia Awards Gala